CPSC, National Service Industries Inc. Announce Recall
CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners
Why was CPSC, National Service Industries Inc. Announce Recall recalled?
The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
What should I do if I have this product?
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased. Contact: Zep Commercial: (888) 805-4357 from 9 a.m. to 5 p.m. ET, Monday through Friday. Enforcer: (800) 241-5656 Ext. 686 from 9 a.m. to 5 p.m. ET, Monday through Friday.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and lot, UPC or model codes are part of this recall.
Which lot codes, UPCs or models are affected?
UPC: 2170952212, 2170952206, 2170960060
- Product
- Drain Opener Clog Remover and Hair Clog Remover sold in 64-oz. bottles
- Company
- National Service Industries Inc. (NSI), of Atlanta, Ga.
- Quantity
- About 1.1 million
- Sold at
- Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners, from January 2001 through August 2001, for between $3 and $6.
- Recall date
- September 20, 2001
- Incidents / injuries
- NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage.
- Agency
- CPSC
Product description
The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also reads, in part, "Keep all chemicals out of reach of children."