CPSCMay 3, 2001

CPSC, Dell Computer Corp. Announce Recall of Notebook

CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries

Why was CPSC, Dell Computer Corp. Announce Recall of Notebook recalled?

These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire.

What should I do if I have this product?

Consumers should stop using these batteries immediately and contact Dell to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer. Contact: Consumers may email Dell at [email protected] or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682.

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Dell Inspiron 5000 Battery Modules
Company
Dell Computer Corp., of Round Rock, Texas
Quantity
About 284,000
Sold at
Dell sold these batteries nationwide through catalogs and over the Internet, from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130.
Recall date
May 3, 2001
Incidents / injuries
Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported.
Agency
CPSC

Product description

The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.

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