CPSC, Controlled Energy Corporation Announce Recall of
CPSC, Controlled Energy Corporation Announce Recall of Water Heaters
Why was CPSC, Controlled Energy Corporation Announce Recall of recalled?
The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.
What should I do if I have this product?
Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber. Contact: Consumers may call Controlled Energy Corporation toll-free at (800) 642-3111 between 8:30 a.m. and 7 p.m. ET Monday through Friday.
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- AquaStar natural gas water heaters
- Company
- Controlled Energy Corporation (CEC), of Waitsfield, Vt.
- Quantity
- About 320
- Sold at
- The water heaters were sold nationwide through plumbing supply stores and plumbing contractors from March 1997 to January 2001, for about $440, plus installation.
- Recall date
- February 15, 2001
- Incidents / injuries
- CPSC and Controlled Energy have received reports of two deaths and two injuries in Manitoba, Canada, reportedly caused by the release of carbon monoxide from the water heater.
- Agency
- CPSC
Product description
The AquaStar natural gas water heaters were made in Portugal, and were distributed in the United States as model number AQ38B NG. The water heater is off-white in color, with the word "AquaStar" in red, on the front of the unit. The model number can be found on the rating plate, on the right side of the water heater.