CPSC, BISSELL® Homecare Inc. Announce Recall of Upright
CPSC, BISSELL® Homecare Inc. Announce Recall of Upright Vacuum Cleaners
Why was CPSC, BISSELL® Homecare Inc. Announce Recall of Upright recalled?
The power cord insulation can tear where the cord attaches to the vacuum, exposing bare wires. This poses a risk of shock and burns to consumers.
What should I do if I have this product?
Consumers should stop using these vacuum cleaners immediately, and contact BISSELL to arrange for a free repair through BISSELL's authorized service network. Vacuums cannot be repaired by the retailers. Contact: For the location of the nearest authorized service center or for more information, contact BISSELL toll-free at (888) 445-6688 between 8 a.m. and 7:30 p.m. ET Monday through Friday or visit their website at http://www.bissell.com/recall/recall_press_release.htm
What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.
Is my product affected?
Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.
- Product
- Bissel PowerClean™ and PureAir™ vacuum cleaners
- Company
- BISSELL® Homecare Inc. of Grand Rapids, Mich.
- Quantity
- About 207,000
- Sold at
- Major discount, appliance and department stores sold these vacuum cleaners nationwide, from July 1998 through March 2000, for between $89 and $159.
- Recall date
- April 4, 2000
- Incidents / injuries
- BISSELL is aware of 54 reports of the cords on these vacuums tearing. There has been one report of a consumer suffering a burn injury on her hand.
- Agency
- CPSC
Product description
The recall includes one model of the BISSELL PowerClean™ vacuum and three models of the BISSELL® PureAir™ vacuum cleaners. The PowerClean™ vacuum has model number 3540-1 and is black. The PureAir™ vacuum has model number 3540-2 and is blue. The PureAir™ Deluxe vacuum has model number 3541, and is purple. The PureAir™ Platinum vacuum has model number 3541-P, and is purple. The model number is located on a label on the back of the vacuum. These vacuums have date codes from 98176000 through 99254999, located in the bottom right-hand corner of the label. The recalled vacuums do not have a 3-inch plastic flex relief where the power cord enters the vacuum handle.