CPSCFebruary 17, 2000

CPSC, Cadet Recall In-Wall Heaters

CPSC, Cadet Recall In-Wall Heaters; Settle Lawsuit

Why was CPSC, Cadet Recall In-Wall Heaters recalled?

Flames, sparks or molten particles can spew through the front grill cover of the heater into the living area of a residence, putting consumers at risk from fires, including burn injuries, smoke inhalation and property damage. The heaters also can become energized creating a risk of electric shock.

What should I do if I have this product?

Cadet is offering consumers replacement heaters at a significantly reduced cost. Each heater will cost between $25 and $57, depending on the model. Consumers who already have replaced the recalled units from October 23, 1997, until today can file a claim for partial reimbursement for $25 per heater. Consumers must register to participate in this recall by February 17, 2002. Contact: Consumers may contact Cadet anytime at (800) 567-2613 or at http://www.cadetco.com/upgrade_program.php#recall

What to do with a recalled product: refunds, receipts, safe disposal and how to report a problem.

Is my product affected?

Compare the item in your hand with every identifier below from the official CPSC record. Only products that match the listed product and identifiers are part of this recall.

Product
Cadet and Encore in-wall electric heaters
Company
Cadet Manufacturing Co., of Vancouver, Wash.
Quantity
More than 1.9 million
Sold at
These heaters were distributed mainly in California, Idaho, Montana, Oregon and Washington.
Recall date
February 17, 2000
Incidents / injuries
CPSC is aware of more than 320 reports of heaters that smoked, sparked, caught fire, emitted flames, or ejected burning particles or molten materials. These incidents have allegedly resulted in three deaths, two serious burn injuries and property damage claims exceeding $1.2 million, which include five partial or total house fires.
Agency
CPSC

Product description

The heaters that are part of today's recall announcement are the following models of Cadet and Encore brands: FW, FX, LX, TK, ZA, Z, RA, RK, RLX, RX, RW and ZC. The brand and model are located on a label on the front of the heat box, behind the grill. Before removing the grill to check the identification label, consumers must disconnect the power supply to the heater at the circuit breaker. If power is not disconnected, consumers risk electrocution and shock.

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